Setting a New Standard for Quality in Flexible Workspaces

In today’s flexible workspace market, the conversation is shifting from availability and price to quality, operational excellence, and enterprise readiness. More than ever, corporate occupiers want assurance that their teams will find consistent levels of service, security, and professionalism across every location they choose.

That’s why Preferred Office Network is encouraged to see FlexGrade helping operators stand out and giving occupiers greater confidence in their workspace choices.

Why Quality Matters for Enterprise Clients

One operator interviewed shared that more than half of their client base comes from enterprise occupiers signing 12–24 month agreements. These clients aren’t just looking for space—they’re looking for certainty that amenities, compliance, and service will meet their expectations.

Enterprise decision-makers often evaluate multiple spaces through companies like Preferred Office Network. For them, trust signals such as FlexGrade’s Bronze, Silver, and Gold grading badges, measured across eight categories, serve as tangible evidence of quality and consistency.

As one operator shared, “Clients love seeing the categories; some care about network security, others about design or health and safety. FlexGrade lets us show them exactly what they need to know.”

How Operators Leverage FlexGrade in Practice

Operators are finding creative, high-impact ways to incorporate FlexGrade certification into their client communications:

• Proposals & Sales Decks – Operators include their FlexGrade outcomes alongside floor plans and pricing. One operator noted, “It gives our proposal credibility before we’ve even spoken.”
• On Tours – Displaying FlexGrade certificates in meeting rooms or reception areas immediately sparks client interest and opens up meaningful conversations.
• In Post-Tour Recaps – Sales teams reference FlexGrade categories in follow-up emails to highlight strengths that match client priorities—whether amenities, compliance, or sustainability.
• Online & Social-  Featuring certification across digital channels reinforces credibility and builds brand trust beyond individual tours.
• Renewal Conversations – Certification serves as proof of consistent quality, supporting renewal discussions and justifying premium pricing.

The result? Operators report that FlexGrade helps them save time, build trust faster, and stand out in a crowded market.

Raising the Standard Across the Industry

As one of the largest networks of flexible office providers, Preferred Office Network is excited to see more operators implementing FlexGrade’s benchmarking framework across their portfolios. The adoption of consistent quality standards supports stronger client confidence and more informed decision-making across the industry.

From an occupier perspective, Preferred has seen increased demand for transparent quality indicators—clients are asking for this kind of clarity. It’s great to see FlexGrade supporting the industry by making this information more accessible and transparent.

A Shared Vision for Progress

The flexible workspace industry is on the cusp of significant growth. Just as hospitality embraced star ratings, flexible workspace operators now have the opportunity to showcase verified quality in ways that resonate with corporate occupiers and investors alike.

Preferred Office Network applauds FlexGrade’s independent approach to driving higher standards and greater transparency—helping elevate the entire sector through credible, data-backed benchmarking.